jili66 Privacy Policy – How We Handle Your Personal Information

When you create an account on jili66, we collect the personal details you provide during registration — including your full name, date of birth, email address, mobile number, and preferred currency. This information is required to verify your identity, confirm that you meet the minimum age requirement of 18 years, and set up your account correctly. We may also ask for a government-issued ID or other supporting documents as part of our Know Your Customer (KYC) process, which is standard practice for licensed gaming platforms operating in the Philippines. Your registration data is stored securely and is never shared with third parties for marketing purposes without your explicit consent. Keeping this information accurate and up to date is your responsibility, and you can request corrections at any time through our support team.

Every deposit and withdrawal you make on jili66 generates a transaction record that we retain for compliance, fraud prevention, and dispute resolution purposes. This includes the amount transacted in Philippine pesos (PHP), the payment method used, timestamps, and the status of each transaction. We do not store full payment card numbers or sensitive banking credentials on our servers — payment processing is handled through secure, encrypted third-party payment gateways that are compliant with applicable data security standards. Transaction records may be reviewed by our compliance team if there is a reason to investigate unusual activity on your account. These records are kept for the period required by applicable Philippine regulations and are then securely deleted or anonymised.

We collect data about how you interact with the jili66 platform, including the games or sports markets you browse, the bets you place, session durations, device type, operating system, browser version, and IP address. This usage data helps us improve the platform experience, personalise content recommendations, and identify any technical issues that may affect your enjoyment of the service. Behavioural data is also used to monitor for signs of problem gambling, so that we can offer timely support through our Responsible Gaming tools when needed. We use cookies and similar tracking technologies to collect some of this data — you can manage your cookie preferences through your browser settings at any time. We do not use this data to build profiles that are sold to advertisers or external data brokers.

When you contact our customer support team — whether through live chat, email, or any other channel — we retain a record of that communication, including the content of your messages and any attachments you provide. These records allow us to follow up on unresolved issues, maintain consistency in the support we provide, and improve our service quality over time. Communication data is accessible only to authorised support and compliance staff and is not shared externally except where required by law. If you subscribe to promotional notifications or platform updates, we store your communication preferences and honour opt-out requests promptly. You can update your notification preferences at any time from within your account settings.

jili66 uses cookies and similar technologies to keep you logged in, remember your preferences, and understand how players navigate the platform so we can make improvements. Essential cookies are required for the platform to function correctly and cannot be disabled. Optional cookies — such as those used for analytics or personalisation — can be managed through your browser settings. We do not use cookies to track your activity across unrelated third-party websites, and we do not sell cookie-derived data to advertisers. If you disable all cookies, some features of the platform may not work as expected, but your core account access will not be affected.

To deliver a complete gaming and betting experience, jili66 works with carefully selected third-party service providers — including payment processors, game content suppliers, and platform infrastructure partners. These providers are granted access only to the data they need to perform their specific function, and they are contractually required to handle that data in accordance with applicable privacy standards. We do not sell your personal information to third parties, and we do not permit our partners to use your data for their own marketing purposes. Any third-party provider operating on our platform is subject to regular review to ensure ongoing compliance with our data protection standards.

jili66 reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will notify registered players through the platform or via the email address associated with their account. The updated policy will take effect from the date it is published on this page, and continued use of the platform after that date constitutes acceptance of the revised terms. We encourage you to review this page periodically so you are always aware of how your data is being handled. If you have questions about any aspect of this policy, our FAQ page and support team are available to help.

This Privacy Policy is governed by the data privacy laws applicable to the Philippines, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. jili66 is committed to upholding the rights of Filipino players under this legislation and to cooperating with the National Privacy Commission where required. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the relevant regulatory authority. We take all privacy concerns seriously and will work to resolve any issues raised through our internal processes before escalation becomes necessary. For any privacy-related enquiries, please contact our support team directly.